Creating Value through Research & Design

Across Africa, we help organisations listen better, think deeper, and build solutions that work in the real world.

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ABOUT SPINDLE

About us

Design-driven, inclusive innovation.

We are a research, design and innovation practice.We work with organisations and mission-driven businesses to:
● Understand people’s lived realities● Co-create or evaluate products, services and programs ● Test and launch ideas with confidence before scaling ● Build teams’ capacity to research & design better● Ensure business model sustainability



OUR SERVICES

Where we focus our efforts and services

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Human centred research

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Digital Transformation

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Product andservice design

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Training andcapacity building

PARTNERS

Helping ambitious businesses drive change

Our clients are mission drivers, change-making companies, and startups who make the world go round - they fund SMEs, provide e-commerce platforms, help farmers grow, provide healthcare, run logistics…and a lot more.

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We provide all these organisations with valuable insights, digital customer experiences, suitable business strategies, and create inspiring solutions that work in the real world.

PARTNERS

Helping the world’s most ambitious businesses make a change

We are a global collective of strategists, designers, and entrepreneurs, joining hands with the world's most flourishing businesses. Our clients are mission drivers, change-making companies, and startups who make the world go round - they fund SMEs, provide e-commerce platforms, help farmers grow, provide healthcare, run logistics…and a lot more.

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We provide all these businesses with valuable insights, digital customer experiences, suitable business strategies, and create inspiring solutions that work in the real world.


We create with & for People


We've been around the block

We listen first & engage deeply
We go end-to-end from strategy to implementation to create real change & turn recommendations into action.
We connect with you where you are with flexible engagement models. From project engagements to fully embedded teams, we find the best fit for your organisation.
We deliver excellence. Whether we're developing innovation strategies, building products, or researching markets, we bring the best of our expertise.

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    Financial services & fintech
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    Agriculture
    Health
    The gig-economy
    Insurance / insuretech

OUR VIEWPOINT

Our approach

  • Product, Service Design and Research 

    What we do● Market researchThrough qualitative and quantitative research, we uncover market insights for data-driven design decisions● Product designTake concepts from scratch and deliver seamless user experiences● User testing & validation● Product strategy & management

  • Business Design 

    What we do● Business strategyWe ensure product innovation is coupled with business objectives to ensure solutions are viable now and in the future.
    ● Go-to-market & expansionGet your product, service, or program into the hands of the people who need it — faster, smarter, and with purpose. Shape your offer: Positioning, messaging, and design that resonates.

  • Digital Innovation & Transformation

    We create powerful digital concepts and meaningful experiences to unlock various possibilities of technical advancement.Spindle Design integrates the potential of technology and human design to build innovative digital strategies, ecosystems, products, services, and experiences. By developing these, our innovation firm aims to objectively and rationally uncover the strengths and weaknesses of an existing business, address people's unmet needs and drive organizational change in the digital age.

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TESTIMONIALS

What our clients say

Lenny Wachira

LAPID LEADERS

"We partnered with Spindle Design to train young people on applying design thinking skills to entrepreneurship. Spindle has been a great partner in training the young people to create new economic opportunities & solve real world problems."

02.09.2021

Emma Kimani

KENYA FEDHA SERVICES

"Spindle helped us innovate our organisation & get to the root of challenges we were seeing. We understood how to be more customer-centric to deliver value to our clients"

02.09.2021

Alice Machichi

PHARMACCESS FOUNDATION

"Spindle helped us innovate our organisation & get to the root of challenges we were seeing. We understood how to be more customer-centric to deliver value to our clients"

02.09.2021

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Address

WoodAvenue, Kilimani Nairobi, KenyaNewYork Office (coming soon)

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Phone number

+44 7466485193